NoWait, the first mobile network for casual-dining restaurants, this week announced that it was selected by Chili's® Grill & Bar to power the brand's new mobile waitlisting app. Rolling out across the US in the summer of 2015, NoWait enables you to search local Chili's restaurants, understand the wait time to be seated and add your names remotely to a restaurant's real-time seating list.
"NoWait helps Chili's provide an even better dining experience by making it easy for guests to enjoy their menu favorites during peak restaurant hours," said NoWait CEO, Ware Sykes. "Our intuitive technology improves the brand's throughput by turning tables faster, increasing wait-time accuracy and reliably tracking data, providing an optimized dining experience for both guests and team members alike."
In addition to the aforementioned benefits, NoWait's technology enables guests to track their place in line and simply show up when their table is scheduled to be ready, giving them back the time that otherwise would be lost waiting at a crowded restaurant that does not accept reservations.
"Chili's is continuously looking to technology as a way to enhance the guest experience both inside and outside our restaurants," said Wade Allen, Vice President of Digital Innovation and Customer Engagement for Chili's Grill & Bar. "With the addition of NoWait to Chili's mobile app, we are putting convenience and speed at our guests' fingertips before they even walk through our doors."